Reporting a problem

Anything on Bluebridge that's broken, confusing, or just wrong is worth a quick report. The fastest path is the floating ? button.

Where the ? button lives

Once you're signed in, a small circular ? button is pinned to the bottom-right corner of every page. It stays in place as you scroll. Click it and a Report a problem dialog opens directly over the page you were looking at — so you don't lose your spot.

What to include

A short, specific report is much easier to act on than a long one. The two things that help the most are what you were trying to do and what happened instead. If you have any of the following, throw them in too:

• The URL of the page (we capture this automatically, but you can paste it in if you're reporting about a different page than the one you're on).
• What you clicked or typed before the issue showed up.
• A screenshot — paste an image into the dialog or describe what was on screen.
• Whether it's reproducible (happens every time) or one-off.

What happens after you submit

The report lands in our admin issue tracker at /admin/issues. Bluebridge admins triage and resolve from there, and we may follow up by email if we need more detail. You don't get a public ticket ID or status page — for anything you'd like a written response on, mention that in the report and we'll reply directly.